About us : Founded in 2009, Everymedia Technologies is one of Indias leading integrated marketing communications company. Listed amongst the Top 40 market research and marketing companies by Silicon India, Everymedia caters to clients across brands, films, studios, production houses and celebrities.
We are looking for a talented ORM Executive Initiate listening of the brand on social media, digital, web and should be able to come up with immediate creative responses
- Creating and implementing strategies for creating positive reputation for a brand.
- Addressing real-time negative responses.
- Ensuring all complaints are tracked on social media and all consumer forum sites or discussion forums on internet
- Report and coordinate with Customer Service team to get resolution for all the complaints/queries and ensure that the response received from customer service team is posted back on the relevant digital channels within TAT
- Co-ordinating with Internal teams to ensure timely delivery on daily monitoring reports, press release trackers.
- Use of forums and social media to seed positive content for better ORM.
- Provide timely crisis reports, identify trends & help strategic directions.
- Analyze listening reports, share relevant insights, updating trackers.
- Should be able to manage a tight grip of the ORM operations.
- Escalate to relevant stakeholders. Manager trackers, send reminders, close loop with stakeholders.
- Preparing & managing multiple reports, working with excel formula & various other excel sheet components for accurate data
- Should be a TEAM PLAYER and flexible enough for multitasking.
- Proficient in using MS Office including Word, Excel, PowerPoint
- Initiate listening of the brand on social media, digital, web.
- Proficient in English, should be able to come up with immediate creative responses.
- Should be ready to work in shifts i.e Rotational Shifts
- Experience required : 1 year + Experience
Please share your CV with Current CTC , Expected and Notice Period on below email id :
firstname.lastname@example.org or email@example.com.
Everymedia Technologies Pvt Ltd
Office No -3, Ground Floor,
D-53, Noida Sector - 2,
Noida - 201 301
Desired Candidate Profile
EveryMedia Technologies Pvt Ltd
Recruiter Name:Hiral Rathod
Contact Company:EveryMedia Technologies Pvt Ltd
INR 1,00,000 - 3,00,000 P.A.
Media / Entertainment / Internet
Marketing, Advertising, MR, PR, Media Planning
Media Planning Executive/Manager
Permanent Job, Full Time